Shipping policy
Shipping Policy
Orman Dive Knives ships from Tampa, Florida.
Pre-Order Shipping
The current ODK Dive Knife is a pre-order item. Pre-orders placed before May 31, 2026 will ship by that date. You'll receive an email with tracking information as soon as your order ships.
If shipping is delayed for any reason, we'll email you with an updated timeline before your charge processes or as soon as we know.
Processing Time
Once we're shipping from in-stock inventory (post-launch), orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays are processed the next business day.
Shipping Rates
Free standard shipping on all US orders. No minimum.
| Destination | Service | Estimated Delivery |
|---|---|---|
| United States | USPS Ground Advantage / First Class | 3–5 business days |
| United States (expedited) | USPS Priority Mail | 1–3 business days (paid at checkout) |
| Canada | USPS International | 7–14 business days |
| International (other) | USPS International | 10–21 business days |
International shipping rates are calculated at checkout based on destination and weight.
Tracking
Every order ships with tracking. You'll receive a shipment confirmation email with your tracking number once your order is on its way. Allow up to 24 hours for tracking information to populate after you receive the email.
Address Accuracy
Please double-check your shipping address at checkout. We ship to the address provided at the time of purchase and are not responsible for packages delivered to incorrect addresses entered by the customer.
If you need to update your shipping address after placing an order, email us at [email protected] as soon as possible. We'll do our best to update it before the order ships, but we can't guarantee changes once an order has been processed.
Lost or Damaged Packages
If your package shows as delivered but you can't find it, please:
- Check around your delivery location (porches, side doors, with neighbors)
- Contact your local USPS office with the tracking number
- Reach out to us at support@ormandiveknives.com within 7 days of the delivery date
If your package arrives damaged, take photos of the packaging and product and email us at support@ormandiveknives.com within 7 days of delivery so we can make it right.
International Orders
International customers are responsible for any customs duties, taxes, or fees imposed by the destination country. These charges are not included in the product price or shipping cost and are collected by the carrier or customs authority upon delivery.
Questions?
Email support@ormandiveknives.com — we reply within 24 hours.